Terms & Conditions

These terms govern your use of vrishchika.org and set out the general basis on which Vrishchika Infotech provides software development services. They are not a project contract. Where we agree a quotation, proposal, statement of work or signed agreement with you, that document defines the commercial terms of the engagement and prevails over this page to the extent of any difference.

Acceptance of these terms

By using this website you accept these terms. If you do not accept them, please do not use the site. We may revise this page from time to time, and the version in force is the one published here on the date you use the site.

Using this website

You may read, print and share pages of this website for your own reference or in order to evaluate working with us. In return we ask that you do not:

• Attempt to gain unauthorised access to the site, its hosting, its source or any connected system.
• Probe, scan, scrape or test the site in a way that interferes with its availability for other people.
• Introduce malicious code, or anything designed to disrupt or damage the site or its visitors.
• Reproduce, republish or sell a substantial part of the site, or present our material as your own.
• Submit false information through the enquiry form, impersonate another person, or use the form to send unsolicited commercial messages.
• Use the site in a way that breaks any applicable law or regulation.

We may restrict or withdraw access to the site where we consider it necessary in order to protect it, its visitors or our business.

Nothing here is an offer or a quotation

The descriptions of services, technologies and ways of working published on this site are provided for information. Nothing on this website is an offer capable of acceptance, a quotation, a price, an estimate of cost or duration, or an undertaking that we can take on a particular piece of work. No price and no delivery timeline is published anywhere on this site, because neither can be stated sensibly before a brief has been read. An engagement begins only when scope has been agreed in writing and a quotation, proposal or contract has been accepted by both sides.

Enquiries and proposals

You may send us an enquiry through the contact form or by email. Doing so creates no obligation on either side. We may decline an enquiry, and we may decline to quote, without giving a reason. Where we do prepare a proposal or estimate, it is based on the information available to us at that time, it is valid for the period stated in the document itself, and it may be revised if the requirement turns out to be different from what was described. How we handle the personal information in an enquiry is set out in our Privacy Policy.

Scope of work

What we will build, what it will do, what is included and what is expressly excluded are defined in the applicable proposal or statement of work. Anything not described in that document is outside the agreed scope. Where a requirement emerges later, it is handled as a change rather than assumed to be included.

Fees, quotations and payment

Fees are quoted per project or per engagement. The applicable quotation, proposal or contract states the fee, what it covers, the milestones, the invoicing schedule, the currency and the taxes that apply. Taxes and statutory levies are payable in addition to the quoted fee unless that document says otherwise. Bank charges and foreign-exchange costs on a payment are borne by the payer. Where an invoice remains unpaid beyond the period agreed in that document, we may pause work and withhold further delivery until the account is settled.

No payment is taken through this website. There is no checkout, cart or payment gateway here, and we will never ask you to send card details by email or through the enquiry form.

Your responsibilities

A development project depends on both sides. Where you engage us, you agree to:

• Provide accurate requirements, and tell us promptly when they change.
• Supply content, branding assets, data and any material we need, and confirm that you hold the rights to use them.
• Give us the access we need, such as repositories, hosting, developer accounts, domains and test devices, in your own name where the platform requires it.
• Keep credentials secure, and revoke access that is no longer needed once the work is done.
• Nominate someone who can answer questions and make decisions on your behalf.
• Review deliverables and give consolidated feedback and approvals, so that the project is not held up waiting on a decision.
• Meet any obligation your own regulator, platform or industry imposes on the software you publish.

Where a delay is caused by information, access or an approval that has not reached us, the schedule and any cost consequence are adjusted accordingly under the applicable agreement.

Change requests

Requirements move, and that is normal. A request that adds to, removes from or materially alters the agreed scope is treated as a change. We will describe its effect on effort, cost and schedule in writing, and the change is put into effect once you confirm it. Until it is confirmed, we continue on the scope already agreed.

Delivery, review and acceptance

Delivery dates given in a proposal are estimates made in good faith on the basis of the scope known at the time and the assumption that dependencies on your side arrive as planned. They are not guarantees, and no timeline is published on this website. Deliverables are handed over for review in the manner set out in the applicable agreement, and the review period, the acceptance criteria and what happens if a defect is reported are defined there.

Intellectual property

This website

The text, layout, design, graphics, illustrations and code that make up this website belong to Vrishchika Infotech or are used under licence, and are protected by copyright and other laws. Reading, printing and sharing pages is welcome. Republishing a substantial part of the site, or presenting our material as your own, is not.

Work delivered to you

Rights in the deliverables created specifically for you are assigned or licensed to you on the terms set out in the applicable agreement, and normally once the fees for that work have been paid in full. Until then, the deliverables remain ours. We may describe the type of work carried out in general terms, but we will not publish your name, materials or confidential details without your written permission.

Pre-existing and reusable components

We keep ownership of our own pre-existing materials, including tools, frameworks, libraries, code patterns, templates, scripts and general know-how, together with anything of that kind that we develop or improve in the course of working for you. Where such material is embedded in a deliverable, you receive the licence you need in order to use, run and modify the deliverable for the purpose it was built for. Nothing in an engagement prevents us from using our general skills, experience and techniques on other work.

Third-party components

Most software includes third-party components: open-source libraries, commercial libraries, software development kits, fonts, plugins, cloud services and application programming interfaces. Each is governed by the licence of its own supplier, and that licence applies to you as the user of the finished software. Where a component carries a recurring fee, a subscription or a per-seat licence, that cost is yours unless the applicable agreement says otherwise, and the account is normally taken in your own name.

Confidentiality

Each side may learn confidential information about the other, including business plans, data, source code, pricing and technical material. Neither side will disclose the confidential information of the other to anyone who does not need it in order to carry out the work, nor use it for any purpose other than the engagement. The obligation does not cover information that is already public without a breach, that was already known, that is developed independently, or that must be disclosed by law or by a competent authority. It continues after the engagement ends.

Third-party platforms and services

A project may depend on services we do not control, such as application stores, cloud platforms, payment gateways, mapping services, notification services and analytics providers. Those are governed by the terms of the provider concerned, which you accept directly. We are not responsible for a decision taken by such a provider, including a review outcome, an account suspension, a change of policy or pricing, the deprecation of a feature, or an outage. Where a platform changes its requirements after delivery, bringing the software back into line is treated as new work.

Maintenance and support

Maintenance, support, hosting and monitoring are separate from development, and are provided only where the applicable agreement says so. What is covered, how a request is raised and how it is prioritised are defined in that document. Without such an arrangement in place, we have no continuing obligation to monitor, update or maintain delivered software, although you are welcome to ask us to quote for further work.

Warranties

We warrant that our services will be performed with reasonable skill and care, by people competent to carry out the work, and that deliverables will conform in all material respects to the specification agreed in writing. We do not warrant that software will be uninterrupted or error free, that every defect can be corrected, that it will be compatible with every device, browser, operating system or future version of one, or that it will achieve any particular commercial result. To the extent the law permits, all other warranties, conditions and terms implied by statute or otherwise are excluded.

Limitation of liability

Nothing in these terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or fraudulent misrepresentation. Subject to that:

• We are not liable for indirect or consequential loss, or for loss of profit, revenue, business, goodwill, anticipated savings, or loss or corruption of data, however it arises.
• Our total liability arising out of or in connection with an engagement is limited to the cap stated in the applicable agreement or, where that document is silent, to the fees you have actually paid us for the specific work that gave rise to the claim.
• This website is provided as it is. Use of it, and reliance on anything published here, is at your own risk, as our Disclaimer explains.

Indemnity

You agree to indemnify us against claims, losses, liabilities and reasonable costs arising from content, data, materials or instructions you supply to us, from use of a deliverable in a way that was not agreed, from your breach of these terms, or from your breach of a third-party licence or platform policy.

Suspension and termination

Either side may bring an engagement to an end in the manner described in the applicable agreement. We may suspend work where an invoice is overdue, where we cannot obtain the access or information we need, or where continuing would put us in breach of a law or a platform policy. On termination, work already carried out and costs properly incurred up to that date remain payable, each side returns or deletes the confidential material of the other on request except where a copy must be kept for legal reasons, and the sections of these terms that are intended to survive continue to apply. Cancellation and refunds are dealt with in our Refund & Cancellation Policy.

Force majeure

Neither side is liable for a delay or failure caused by something beyond its reasonable control, including natural events, fire, flood, epidemic, war, civil disturbance, strike, a failure of power, telecommunications or internet infrastructure, a cyber attack, or an act of government. The affected side will tell the other as soon as it reasonably can and will resume as soon as it is able.

Governing law and jurisdiction

These terms, and any engagement between us, are governed by the laws of India. The courts at Surat, Gujarat have exclusive jurisdiction over any dispute, except that either side may seek urgent relief elsewhere in order to protect intellectual property or confidential information. Before starting proceedings, both sides agree to raise the matter in writing and to try in good faith to resolve it between themselves.

General

• Precedence. Where a signed agreement, contract, statement of work, proposal or quotation deals with a matter covered on this page, that document prevails to the extent of the conflict. Fees, milestones, payment schedule, timelines, scope and deliverables are defined there and nowhere else.
• Entire agreement. The applicable agreement together with these terms is the whole of what has been agreed about its subject matter, and replaces earlier discussion and correspondence about it.
• Severability. If a provision is found to be invalid or unenforceable, it is treated as removed and the rest continues in force.
• No waiver. A delay in enforcing a right is not a waiver of it.
• Assignment. Neither side may transfer its rights or obligations under an engagement without the written consent of the other, which will not be unreasonably withheld.
• Independent contractor. We work as an independent contractor. Nothing in these terms creates a partnership, a joint venture or an employment relationship.
• Notices. Written notice may be given by email to contact@vrishchika.org, or to the address recorded for you in the applicable agreement.

Changes to these terms

We update this page when our services, this website or the law makes it necessary. The date at the top shows when the current version was published. A change to this page does not alter the terms of an engagement already agreed with you, which continues to be governed by the document signed at the time.